I like that they responded quickly with a mockup and quick design process and shipment. The thing I didn't like was somehow my email got messed up. When I was entering my email it prompted to an auto-email feature which selected names from my inbox. Somehow I accidentally selected someone else's name from my contacts. Luckily it was a friend that forwarded me the drumart.com emails. But after trying to update my address through that, still no success. Also through the website I sent a message about it with no response. Good customer service though.
My drum head came out perfect. Their suggestions on a change were spot on. I will definitely recommend them to others.
This is the second drumhead I ordered from drumart.com. The turn around time is very quick and the quality is excellent. I primarily play with Evans heads and was very happy to see they now work with Evans. Looking forward to doing more business with Drumart in the future.
DrumART got my order to me in an extremely timely fashion. I received the artwork from the graphic designer at my church on a Sunday and had the head delivered on Friday. The section on the guidelines for submitting the artwork were especially helpful so that I got the right image and file size on the first try.
Thanks so much for my custom bass drum head featuring the Autism Puzzle piece logo. Our Daughter is on the Spectrum, and it looks Fantastic!! Thanks also for the quick turnaround time!! Design to Delivery 5 days!!
A Fantastic Experience
Great company to deal with! Great products!
Have ordered a few times from you. Excellent all round! Have upcoming orders to place too! Peace, JOHN THANK YOU
The parts right on time and was just what ordered.If I need any more parts I will use Parts Tree again.
Very good experience overall. Responsive to email inquires in a timely manner. Thought the shipping could have been quicker, item was ordered on 4/6/2017 and received on 4/19.
My drum head was delivered with some imperfections. Contacted Jim with some pictures and he got a new head shipped right away with no issues. Great customer service. Would definitely buy from them again. Thanks.
Fast shipping and my kick head looks phenomenal! Nice bold colors. Will recommend to friends.
Ordered a band logo for base drum. It is great quality, was easy to apply and production/shipping were very fast.
Service of DrumArt.com is very good, easy and helpful. And the quality of the full-pictured 18" head is excellent! I chose the option to let DrumArt staff to edit my picture to a final mock-up, and the result was really beautiful, and easy for me! So, a customer doesn't have to be a professional with photos and files. Communication via email was easy. The overall process took only two weeks - from sending my first mail to DrumArt and getting my head here in Finland! And the price was not bad at all. I expect that the available and printable drumheads suit a tiny little better to louder music than eg. more silent jazz (thin and coated heads), but the difference is minimal and can be controlled by tuning. I warm-heartedly am recommending DrumArt.com to all drummers who like to purchase high-quality and beautiful printed drumheads!
I had a rough idea sent in to the headbuilder, but with a simple side note and a couple clicks, I was able to get the exact drum head I was looking for and it turned out much better than I thought. I have a gig this weekend in my hometown of Fargo, ND and I can't wait to show it off.
It was easy to upload and navigate trough the site. It came very fast and it looks amazing! I would and will use this company in the future and would recommend them to anyone!
I had seen another bands' logo on a drumhead created by DrumART. After locating the website, it was very easy to download ours and set up the head that I needed. It looks great, and was delivered in excellent condition and on time. I'm sure that I'll use them again, and will happily recommend them to others.
These guys are great