Loading…

Testimonials

Independent Customer Reviews of DrumART, LLC

View All
Anonymous Customer April 01, 2015

You guys do great work. I was 100% satisfied with the product as well as how quickly I received it. I think your customer service/responsiveness could be better and is likely costing you some business. It took a while to get email responses and when I called the outgoing message stating it could take over a week to return the call. I know business is doing well and you might be too busy to return calls but you might want to consider hiring someone for that roll. I suspect that could turn some customers away. I had bought a drum head and stickers before so I know the product is top notch but a potential customer might not feel the same.

Hey April 01, 2015

Fantastic service and quality from DrumArt, my drum head looks great, the folks were very helpful and their online "head builder" application makes the process so easy. Highly recommend this company. www.hey19band.com

Theodore March 31, 2015

bjhickey March 31, 2015

Absolutely amazing experience. Great company, quality work. The price is a little steep, but it's well worth the money. The product is fantastic and high quality.

John March 27, 2015

I drew up a picture by hand, scanned it into my computer, colored it and sent it off to DrumArt to have them make a drum head out of it. I had a couple concerns with the how I sent in the art work, but after an email with them, I was assured there would be no problems. And they were right! Not only was the art work positioned perfectly, it was expanded to an optimum size with the best sound hole position. This wasn't just by luck, these guys know what they're doing. I ordered my head on a Monday and got it on Thursday!?!? and my order didn't include any extra money for expediting. I highly recommend this company. It will take all the worry and stress out of your order and you'll end up with just what you want for your drum.

AC March 26, 2015

We're very happy with product and whole experience. I was surprised that they emailed me to suggest a better look to the design that we customized through their website, instead of just going with what we did. And we did like their suggestion! They always got back to my emails, even when I ask about when they were going to deliver it. I got the item earlier than I expected, and will definitely make it on time for my son's talent show. Thanks drum art, 2 thumbs up and we heartily recommend you to everyone!

mikter73 March 20, 2015

My only issue was with the time that it took for deliveryto Australia . I believe that this is due to USPS and Aust Post, not drum art. Awesome products!!

Chris March 19, 2015

This is the third time I've used DrumArt for my 'front' head needs, and I remain very satisfied with not only the quality of the final product, but the attention to detail regarding the design process.

Clockwork March 19, 2015

DrumArt's is the best! Over the years I've purchased 3 heads from them for pro bands and one school jazz band. On every occasion their work has been impeccable and timely. Without exception everyone has been positively amazed when they've seen these results. There's an adage about what a good coat of paint does to the look of a house. Well, adding one of these finely crafted drumheads to your drum kit not only dresses up the kit, it ups the ante on the band! The truth is a custom drumhead is essential for branding a band, it gives fans a way to identify you and tells everyone that you are established. Besides that the process could not be easier, they've really thought of everything to streamline the designing and ordering your head. Thanks to everybody at DrumArt for all their hard work! Forrest

Adrien March 18, 2015

The whole process was very easy and seamless. A nice and appreciated personal touch was signing the thank you note, very cool. Thanks for the great drum head.

Alex March 17, 2015

Everything was clean and amazing. I would reccomend to some other band members or drummers that i now. And shipping was fast too.

Greg March 11, 2015

Incredible job !

Geg March 10, 2015

Great company! Extremely easy to work with, and the finished product is absolutely perfect! The turnaround time is exceptional. I needed my head within two weeks and I received it in 1. I will never use another drum head company!

Sam March 09, 2015

Perfect, could not have asked for better service. The drum head looks fantastic, I love it.

Indy March 09, 2015

My only complaint is that I never really received the feedback I requested about whether or not my design idea would work. I was simply told my submitted artwork passed the technical requirements. I was looking for a little more dialog than that. However, the final product turned out VERY cool and I received several compliments the first night I unveiled it. The product arrived the day I needed it, thank goodness. Overall, I am very pleased with the results.

Tracer March 07, 2015

Great customer service experience and high quality project. Only wish they accepted and printed the drum heads at higher resolution. They only accept 100 dpi images, tho 300 dpi is standard for print.

Jerry March 05, 2015

Truley impressed with DrumART..... Absolutely high end product I received and in a timely fashion..... I would completely recommend DrumART!

Rick March 03, 2015

Melissa March 01, 2015

I highly recommend DrumArt.com to anyone who wants to purchase a superior-quality AND completely affordable drum head to make your drummer and band stand out. Without a doubt, I will be purchasing other items from this company. They are absolutely fantastic!

Justin February 27, 2015

I am very satisfied with the quality of the drumart which I received. The design is crystal clear and exactly how I was hoping it would look. Also, the 10 free stickers included were awesome!

DrumART LLC
3252 New Scotland Road, Building 7
Voorheesville, NY 12186

877.DRUM.ART (877.378.6278)

Contact us online!

Newsletter

Register to receive the latest news, sale information and promotional codes from DrumART.com!







www.namm.org www.pas.org
Copyright © 2010 - 2020 DrumART LLC, All rights reserved.

Please Note: DrumART will be CLOSED from Weds, Nov. 27 through Sun, Dec 1 for the holiday.  Happy Thanksgiving!

X