Worked with me to perfect the logo art that I sent to them -- rushed it to me in time for our first gig!
I had one minor problem trying to process my order... the port protector I wanted was backordered. I thought I would just place the order and when they came in they'd complete my order. Instead (and I'm glad I caught it) when I checked out the backordered port had been removed from the order. I emailed them and they were going to have their ecommerce people check it out. The ports did come in right when they said they would and I placed my order then. But the quality... OMG - does this guy do fantastic work!! And so fast!!
I have ordered two custom drum heads for Drumart.com and I am a happy customer. Great photo quality and excellent customer service.
It just basically looks like they slapped a sticker on a drumhead even though it works and looks good, we didn't really get what we wanted.
This is the second drum head I have ordered from drumart. With the first I was totally satisfied. This time I ordered my head with a port in it and when it came there was none. I looked back at the invoice and it said ports:1. I know I ordered one because, other than the invoice said so, I researched quite a bit to decide if I wanted a port or not. I decided I did and ordered it that way. When I contacted drumart they said I had not ordered a port. When I pointed out the invoice I was told I could ship it back and they would cut one. I paid $20 to have it shipped to me originally, which I thought was a lot, and I don't want to pay to ship it back. So, I just dropped it and I'll try to find somewhere to cut it for me, probably will have to pay for that. The quality of the printing is good, though. Sorry that I will not be ordering there again.
website is glitchy. i would have liked a lighter weight head. couldn't find an option to have a port cut in the head. the file used to print the head was too low resolution, even though the file i sent was higher res. i don't like having the drumart logo on my drumhead.
I LOVE the kick drum head! Our logo came out beautifully, and was exactly what we ordered. I will be placing another order soon for band stickers. The ones that were sent in our order looked great. Thank you!!!
Great company, great product! The drum head itself is high quality and the print job is second to none! They were very professional and had my new drum head shipped out quickly. I will recommend this service to all of my friends and will be ordering again in the near future.
Fantastic.
This is the second drum head I've purchase from Drumart. Both experiences were smooth and easy and their product is top notch and professional looking. Not only does the head look awesome, it was delivered earlier than expected so I had it in time for an extremely important gig. I've had many compliments about how my bass drum looks. So, if you're looking for that edge in your visual performance, then I highly recommend this company!!! Thanks Drumart!!!!!
They sent it out in a week. The logo looked GREAT!! Very clear , vibrant colors...just PERFECT!
Extremely pleased with my new drum head!
I WILL TELL ALL MY FREINDS ABOUT DRUMART.COM, GREAT WORK YOU GUYS!!!!
Can't recommend Drum Art enough. Very simple site, great design tool, quick turnaround time and awesome value for money. My custom drum head was a very detailed design and the finished product is brillant.
Email responses were very fast and professional. I even got a couple replies within minutes(even on weekends and late at night)! The guys at Drumart really know their stuff, and are very easy to work with. The quality of the heads/artwork is second to none. Overall service was excellent. I would not hesitate to order from Drumart again.
Everything about my experience with drum art.com was excellent! The website was easy to use to upload my picture, the email notices telling me what step my drum head was in to recieving the well protected box. The drum head was awesome, it was more than I was expecting as far as quality of material but also the picture I submitted. If you want a custom headcover you won't be disappointed. Thanks!!
DrumArt makes a quality product at an affordable price. I applied my design to their head builder app, was able to set it up the way I wanted to before ordering. I received my product in just a little over a week, and the finished product looks and sounds great. Thanks DrumArt.com!
Drumart.com did a fabulous job on my front kick drum head. Incredible really. I rec'd an email from Jim Feck asking if I had approved the mock up. I hadn't rec'd the mock up as there was a glitch with their email server. When I did receive and approve they immediately went to work on it and it shipped in plenty of time for my band's next show. I will definitely use them again.
Head came in 8 days total! Looks amazing, sounds even better. Headbuilder is so easy to use, and finished product looks better than image on screen.
Please Note: DrumART will be CLOSED from Weds, Nov. 27 through Sun, Dec 1 for the holiday. Happy Thanksgiving!