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Testimonials

Independent Customer Reviews of DrumART, LLC

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James February 18, 2016

They delivered a high quality product that looked exactly how it was supposed to. The head builder interface was very simple to use and translated flawlessly to the final product. Drumart kept me in the loop through emails every step of the way and it was delivered exactly when it was promised to be.

Bill February 17, 2016

Drumart.com is a first class company that provides only the best professional products at a fair price. Drumart.com products display professional products that serve the best interests of their clients. I would look no further than Drumart.com for professional drum head art work!! Thank you, Bill Ashley

JB February 16, 2016

Joseph February 15, 2016

The artwork was good, but, they had a section for notes and DID NOT do anything I had asked them to do. Which may or may not have had something to do with them being on vacation. It also said that the headbuilder was a layout, and the only e-mail I received was one saying it was complete and being shipped. I think they should send you a picture of the finished product before they ship it to you. That way you know what you are receiving before they send you the wrong product. I also had a picture of a small character, which said they removed all lines from the picture, and they did not. I also had told them to do a different color background, and they did not. I will try them again, but very cautiously. Just make sure if you build your own head, you make it exactly what you want, because they do not follow directions!

Midnight February 11, 2016

richard February 02, 2016

This is the second drumhead that I have purchased from drum art. I have been very eased both times..

Christopher January 31, 2016

I think my head looks awesome and my band members agree! Great job!

Manny January 27, 2016

Great service. VERY FAST!!! Beautiful job on the artwork. An incredibly pleasant experience and will recommend to all of my colleagues and students!

Ashes January 26, 2016

Vatrano January 25, 2016

Thank you for the fabulous drum head. It looks awesome! We received many compliments on how professional the band looks the very first night we used the drum head. I was also surprised on how fast the head was delivered. Thanks again, and looking forward to doing business again!

Mike January 22, 2016

Only problem I had seen I was unable to talk to some one other than that everything worked out great day I will do business again thanks Jim

Walter January 21, 2016

I've used Drumart many times in the past and always had total / beyond satisfaction. The product and turn around time are exceptional!!!

James January 21, 2016

Ordered a drum head with a sticker pack. Drum head came quickly and looked great, however stickers were delayed over 6 weeks and image quality wasn't very good. At a price of roughly $1/sticker I really expected better, especially given how nice the drum head looked. I felt like I had to pull teeth to get the stickers (after I e-mailed them when the stickers weren't with the drum head I was told they'd be shipped next week, but it took 6+) and communication was very poor. After several weeks I asked if there was an ETA and I was told they "believed" my order had shipped and would confirm and get back to me with a tracking number; they never did. I had to reach out again to check on the status only to be told they hadn't shipped yet. They ended up two-day shipping them to me a few days later, but after 6 weeks it felt like too little too late. Overall very nice looking drum head, which I would expect for the price, but the stickers and customer service felt really lacking. I'm not sure I would use/recommend this company in the future.

Bryan January 16, 2016

I recently purchased 2 (two) 22"x18" heads from them with my band logo in a custom font printed on the heads. The heads were the Aquarian Full-Force heads, a 5" chrome port hole, in a semi-gloss matte finish. I opted out of having the DrumArt logo on the front of the head which costs an extra $5 per head (I suppose I can understand why). After the completion of the order I was taken to a," Thank you for your purchase!" page but was never sent an email saying that they had actually gotten my order or that they began creating the heads. After being in-the-dark for a week I received an email saying they were about to ship the heads so I was pleasantly surprised about that. I inspected the heads carefully upon taking them out of the box and they were *EXACTLY* how I designed them. DrumArt got my design and bizzare, lengthty directions in the 'comments' box to a T. I wish they used Remo heads because I'm most partial and familiar with them and their products, but after installing the heads on my kick drums and having a practice session I think the Aquarian Full-Force heads sound fantastic, no qualms at all. I'm also a fan of the mini gift bag they sent with the DrumArt items and stickers of the drumhead art. 5/5 on all levels from me. Some people might say they're expensive, but I completely understand why the price the way it is... proof is in the pudding! I would definitely order from them again and recommend them to others.

Howard January 15, 2016

Drumart is an awesome company. Easy to use head builder program. Extensive artwork gallery. Spontaneous replies for help. Great price. Satisfaction guaranteed! The drum head I received is as advertised. Beautiful! Thanks so much! Howard

Adam January 13, 2016

FedEx just delivered my custom Red Tornado & Metamorpho bass drum head. Stoked!! www.DrumArt.com #RedTornado #METAMORPHO #DCComics

Don January 13, 2016

I've been playing and gigging for over 35 years. With the newest technologies, things like custom printed drum heads have become more common place. What used to be reserved for the professional drummer/band or to the average drummer who was willing to pay the cost of custom printing, have now become available to all. But customer service will always exist and be of the utmost importance! What I have experienced with your company, is pure customer service, with the focus on the best interest of the customer! You could have just run the artwork through the way it was received, but you took it to the next level, to improve the original submission, and make it into a work of art. Thank you for your attention to the customer. It is much appreciated!

EmpiresEnd January 05, 2016

Just want to start off by saying thank you. I literally just received my kick drum head minutes ago and i can't stop talking about it or showing it to people. I've already told numerous people about Drumart.com. thank you thank youthank you. look forward to doing business with you again in the future.

Joe, January 02, 2016

Great quality graphics on a quality head. Looks great, thanks Jim!

Jordan January 01, 2016

Incredibly easy and user friendly. Helpful and fast customer service. Unparalleled production and shipment time not to mention the drum head looks absolutely phenomenal. I'm very happy with my experience with drumart.com. Keep up the good work!

DrumART LLC
3252 New Scotland Road, Building 7
Voorheesville, NY 12186

877.DRUM.ART (877.378.6278)

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Please Note: DrumART will be CLOSED from Weds, Nov. 27 through Sun, Dec 1 for the holiday.  Happy Thanksgiving!

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