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Testimonials

Independent Customer Reviews of DrumART, LLC

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Steve April 01, 2016

Absolutely fantastic!!! Working with DrumART.com was one of the most satisfying purchases I've ever made. The functionality of their website made designing my custom drum head easy and convenient. They delivered my drum head quickly and exactly to my specifications. I will absolutely use and recommend DrumART.com again and again.

Jacob March 31, 2016

Excellent quality product! Shipped in a reasonable time frame.

Niels March 30, 2016

Gerry March 28, 2016

My son has been wanting a custom drum head for a while but every time I looked for them they were way too expensive then I found drum art online and just looked to see and it was a decent price so I ordered one thinking it would be mediocre quality and I would have to buy another sooner rather than later. Boy was I surprised. Very high quality and very happy with my purchase. Will be ordering more products from them soon!!!

Tim March 26, 2016

Great job! Love it!

Mike March 25, 2016

This is the 2nd bass drum head that I have ordered from DrumArt.com Easy to use website to upload art and select your head preferences. Super fast turnaround time. And the product looks great. "DrumArt.com" would be the first words out of my mouth if another drummer asked, "Where can I can get a custom bass drum logo?" Thanks again!

Eddie March 19, 2016

Turnaround was way faster than I expected! The drum head came out fantastic and if I ever need another, I *will* be back here to get it!

Great March 17, 2016

As always, DrumArt did a great job on my bass drum head! Fast service and great looking!

Robert March 15, 2016

The drum head looks amazing and the pricing can not be beat! I really liked the fact that the website was easy to navigate even with my limited skills. I will be recommending DRUMART.COM to all the bands I work with

Peter March 14, 2016

Green overall experience lots of options. Quality results

Pierre March 11, 2016

Their online head-builder was very easy to use. Despite the shop staff being on vacation for a week when I ordered, they returned my emails and answered all questions. The turn around time was very fast. The final product came out exactly as designed, packaged well for shipping and looks absolutely stunning. I'll be ordering more from DrumART.

Bob March 11, 2016

Use these guys! It's that simple. The online head builder tool was easy to use. I uploaded a custom graphic and the finished product looks exactly like the logo. I can't believe it was this easy and inexpensive to get a professional quality custom head. I will use them again and recommend them to everyone.

John March 11, 2016

I am a first-time buyer, but you can be sure I'll be back!! I used DrumArt's headbuilder to create a custom head with art work that I provided, and DrumArt took that and created a work of art! Everyone in the band is really impressed. I simply followed the instructions and suggestions on DrumArt's website.

Mike March 06, 2016

I ordered my head in the middle of February 2016 while they were on vacation. They had returned from vacation on Feb 28 if I'm not mistaken, and had my head printed and delivered by March 3rd!!! Not only did that surprise me, it was perfectly designed the way I wanted it!! I had ordered a custom head through another company, not going to call them out by name, but they charged my more than double what DrumArt charged me for a lot less detail than my DrumArt head. Plus that head was damaged in the shipping of it, and I had to bend and shape it when I received it. I'm very, very, very satisfied with the service, delivery, and overall experience I've had with DrumArt!! I will be spending more of my money there in the near future that's a promise!!!

Michael March 03, 2016

EDIT: After leaving this review, I was contacted by "drumart.com" explaining that the emails were never received and that they'd like to help if I sent my order number. However, I was not provided with a method of contact or a name, so my only option was to send an email to the address that never received my emails. I'm currently waiting to hear back. Original review: I ordered a custom drum head using a high res image and it turned out great. However, I ordered the wrong size and have yet hear back from Drumart customer service despite emailing them. Additionally, I sent several emails to adjust some shipping information, none of which were returned. Overall Great Product, but very cold, mechanical interaction with the company, as if no one even reads the emails.

Jim March 03, 2016

Jim and the crew at DRUMART.COM have never failed me. This was my 3rd purchase from them and I'm always amazed with the quality of the product, the speed with which they produce and ship it and the level of customer service I receive. Especially this time! I made an error attempting to build my head and lost the clip art that I was using. John from IT was all over it trying to assist me in rebuilding the head and finding the clip art (out of tens of thousands of files!) that I couldn't find. If ANY drummer is looking for a custom made bass drum head you would be silly to go anywhere else!! As far as I'm concerned, drumart has the market cornered! Thanks again guys!! You ROCK!!

Midnight March 03, 2016

Excellent all around service and product is astounding! Would highly recommend. ☺

Dave February 29, 2016

Hands down one of the best customer experiences I've had. The personalization of the product is awesome......the shipping time and the responsiveness are first class.....and the product itself, WOW!! The drum head looks amazing and is completely pro all the way. Could not be any happier with the results and the experience with DrumArt. Thank you!!

Stephen February 29, 2016

It's the first time I used Drum Art and I was completely satisfied with the product.their quality and service was second to none and I will be doing all my business with them.

Lord February 19, 2016

I am extremely satisfied with the product, customer support and service, and the relative ease at uploading my own graphic to the site. I was also impressed with the amount of customization tools on the site itself for designing my heads. The product arrived and was beautifully done, and the free sample stickers were a plus ( I wasn't expecting the stickers to be that nice). Also using Aquarian heads is great for the product durability overall. The only drawback that I found was the charge to remove the drumart.com logo from the head. I feel like nickel and diming customers already paying upwards of $100.00/ea is unnecessary and tacky. It was really the only blemish on an otherwise great experience. Overall extremely satisfied.

DrumART LLC
3252 New Scotland Road, Building 7
Voorheesville, NY 12186

877.DRUM.ART (877.378.6278)

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Please Note: DrumART will be CLOSED from Weds, Nov. 27 through Sun, Dec 1 for the holiday.  Happy Thanksgiving!

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