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Testimonials

Independent Customer Reviews of DrumART, LLC

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Randy November 15, 2010

Top-notch quality, attention to detail and great service Was blown away by the actual printed heads when they arrived -- thanks for getting these produced so quickly, just in time for a high-profile gig.

Carlos November 14, 2010

Very Satisfied with the over all product It's a bit pricey but the company does live up to it's standards.

RatePoint November 12, 2010

"Does exactly what it says on the tin" Drumart.com.... "Does exactly what it says on the tin".... I am very very pleased with the service they provided. Bassdrum artwork was perfect...Definitely recommend to others..10/10..A++++++.

RatePoint November 12, 2010

I recently ordered a bass drum head for the band I'm in, and the service I received was absolutely stellar. I needed the head for a Halloween gig, and only had 10 days to submit the design and get it created. I was a bit unsure of the design, so after placing the order I reached out to DrumART. Who answers my e-mail, but non other than the owne r - Jim Feck!! Jim walked me through the process and ensured his company created what I wanted. He checked back with me multiple times until I was completely happy with the finished product. The drum head showed up well before my gig, and it looked perfect! What a great job! Thanks Jim!

Martin November 07, 2010

Good product! I received it exactly as expected. It arrived in perfect condition but the delivery was late. The date indicated on the website of the USPS did not match the actual delivery date. The tracking was not precise. Apart from this detail, I am satisfied with my order!

Stone November 06, 2010

Fast responce to questions, fast production, fast shipping and most of all top quality artwork and a fantastic look. You cover all the bases! Many thanks, David of Stone Canyon

RatePoint November 05, 2010

This is my third project with Jim and once again I am very pleased with the craftsmanship and customer service. Jim combines professionalism with personality in his dealings. It has been a pleasure working with him

kgp11 November 05, 2010

I just about fell over when I saw how fast the drum head was sent to me and how good it was AWESOME job, folks !!

Cool November 04, 2010

I always appreciate when a company goes above and beyond and that's what I received from DrumART com. The online drum head design tool is super easy andI hadn't even thought about getting stickers with the same design on them, but that's what I was sent. Nothing but compliments from fans.

Marceuse November 03, 2010

Fantastic and smooth process from placing my order to receiving the product Jim kept in touch, kept me posted, which is great to see in this age of bots and form letters. I imagine I'll be a repeat customer when the need arises. This is an easy 5 stars.

RatePoint November 02, 2010

very fast shipment and great company to deal with

Kevin October 25, 2010

Awesome Job! !! I will always have you guys doin' the artwork on my drums. Thanks

tal October 25, 2010

the drum head was shipped to me very fast and it looks great on my kit! jim was amazing - he answered me on every question immediately and was very glad to give me some tips. this is a TOP NOTCH service ! mos def worth every penny!

Chris October 25, 2010

The new head looks AMAZING ! ! Thank You Jim , and everyone at DrumArt for not only a great new look to my kit , but also a fast and friendly purchase experience. I will defineitly be back for more in the future. DrumArt ROCKS !!

Chris October 22, 2010

The bass drum head they produced was very professionally done and while expensive, well worth it great customer service, easy to use web site and very professional. I highly recommend Jim's company Drum Art.

Johnny October 22, 2010

I'd been using a different service for 5-6 for other front bass drum heads over the years I didn't know what I'd been missing until I stumbled upon DrumArt. The build-yourself page was easy to use but what impressed me most initially were the emails from DrumArt providing me w/ a sample for me to proof not once, but twice(!) w/in a couple of days. THEN what impressed me the most was the finish product which arrived 3 days later. It was flawless... especially considering my band logo was provided by an uploaded JPG file which my previous service was unable to do. I will be back again soon for more products and I'll be sure to pass along my wonderful experience to all my drum buddies!

Rythym October 20, 2010

Must admit I was slightly skeptical due to the fact i had used other services similar and was not quite happy with the quality of the artwork. However once I got on the Drumart sight and used the head builder program i was amazed at the amount of choices we had with the stock art ( As well as the ability to modify and reorganize the work. Not only w as that a pleasure to use but once my order was placed I received an e-mail from Jim Feck. Making sure my art was to my satisfaction. (this was awesome due to the fact the other vendor did not even attempt to contact me) After just a couple of e-mails we were off. Then within a basic 10 day period I had my head delivered. Wow quick and great customer service, on top of that the head looked AWESOME great resolution and quality. I will definetley be doing more business with DRUMART

Steve October 19, 2010

Excellent Product Excellent Service. Fast Delivery!

Jeff October 18, 2010

I'm ordering more custom drumheads from DrumArt Yep! I'm ordering more custom drumheads from DrumArt. That says it all.

Neal October 15, 2010

I have ordered two custom bass drum heads (and matching stickers) from drumart com. BOTH experiences were the epitome of excellent customer service, organization and personal touch. Not to mention the top notch product that arrives at my door only a few days later. Both heads involved applying custom artwork. Jim provided a picture of what the bass drum head would look like within MINUTES. Unlike other services offering custom drum heads, Jim works with me on a personal level and does not require me to learn complicated graphic art programs and set up everything for him under parameters that are difficult for a non-graphic artist to understand. I email him the art image, tell him where I would like the image to appear on the head - and where the band name should appear. BANG! I get a picture emailed to me of the bass drum head. Not only does he do it better than anyone else, he does it faster and at a better price. And the finished product looks AMAZING! I highly recommend Jim to my drummer friends - and to all drummers. If I could give 6 stars, I would! Thank you Jim!

DrumART LLC
3252 New Scotland Road, Building 7
Voorheesville, NY 12186

877.DRUM.ART (877.378.6278)

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Please Note: DrumART will be CLOSED from Weds, Nov. 27 through Sun, Dec 1 for the holiday.  Happy Thanksgiving!

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