'Tis the season to be jolly...and to buy your favorite drummer the perfect gift!
Drummers LOVE our custom bass drum heads, and there's virtually nothing we can't do for them. Over the years we've made more than 100,000 heads, thousands of them as holiday gifts for the families of our fellow drummers. The response is never anything but spectacular and we love making those moments happen.
That said, you may be wondering... "A custom bass drum head? Custom?! How will it ever get here in time?!" Well, that's what we're here to answer...
Here's the scoop:
First and foremost, since vendor supply and inventory management continue to be a challenge (not to mention dealing with the usual winter weather!), please understand that the closer we get to the holidays, the harder it is for us to make any iron-clad service commitments. That said, we have placed large orders of our most popular items that we expect will carry us through the holiday season and into the New Year. This year, we're keeping it simple:
- Orders placed by close of business on FRIDAY, DECEMBER 18th will ship by TUESDAY, DECEMBER 22nd. Please choose the shipping option you are most comfortable with given your timeline and location relative to our shop in Upstate, NY but understand that we do not control UPS, their delivery schedule, the weather, Santa's reindeer, etc.
That said, our Gift Certificates are an excellent alternative and will be fulfilled within hours. We will send a high-quality, personalized certificate via e-mail that can be printed and presented to your favorite drummer -- no waiting and no shipping necessary!
After that, we will be on our standard printing and shipping schedule except for the following days:
- Thursday, December 24 and Friday, December 25
- Thursday, December 31 and Friday, January 1
Otherwise, our standard 3 to 5 day turnaround time to ship will apply. Unlike previous years, we will not be closing for an extended break to attend the NAMM Show in Anaheim, CA.
All that said, we wish you and yours a happy, peaceful, SAFE holiday season and a prosperous New Year!
--Jim and the DrumART crew.
