Like many other businesses, DrumART is being impacted by the ongoing supply-chain and global logistics issues plaguing manufacturers post-COVID. In our case, drumhead, accessory, ink and print media suppliers are all severely backlogged. Coupled with increased demand as bars and other venues reopen and bands get back to the business of playing music live and local, we have a perfect storm of high demand and low supply. While these reopenings are exciting for all of us, the net result is that we cannot currently commit to our industry-leading turnaround times until inventory becomes more reliably available.
That said, we have taken a number of steps to shore-up our supplies and expect that we we will be able to accommodate all current and future orders through some combination of alternatives from different suppliers. Specifically, Evans has been able to fill our orders quickly through the pandemic and their heads remain readily available on the website for now. Many Remo heads are currently in-stock and available, but they are operating on a 5 to 8 week turnaround time so we expect that we will run out of their heads before our next order arrives. Aquarian is similarly delayed, but we expect more inventory from them by the end of September. Backorders for specific head types and sizes will be displayed on the website, so you will know what heads are in-stock and available before you order. Anticipated (but not guaranteed) inventory arrival dates will be displayed on the website as well.
We sincerely apologize that we may not have the exact head type and size you need available on the website at all times, but please know that we are working as hard as possible to secure inventory quickly, even as we work to make other options available.
Thanks so much for your patience and understanding as we work through this unprecedented situation -- please contact us directly if you have any additional questions and we'll be happy to help.
NOTICE: Supply-chain and global logistics issues may affect turnaround times. MORE INFORMATION